Management Consulting
CBHM are not just Your Safety Experts™. We also offer a wide range of Management Consulting Services to help organizations improve performance and that also means your safety culture performance, including:
- Operational Policies and Procedures
- Leadership Development
- Management Effectiveness
- Safety Culture Management
- Customer Care Management (Collections, Call Centers)
- Performance Management and Evaluation Systems
- Recruitment and Selection
- Outplacement and Career Transition
Please review the service of interest below for more information and/or contact our office for more information.
SERVICES OVERVIEW
- As a company grows, so does its need for increased talent. Companies frequently fail to update processes that align with their new reality; they use the same strategies they always have in hopes that it is enough to carry them forward.
- Often, it is the same policies, the ones that helped make a small company grow, that halt on-going effectiveness and stagnate growth. Plans that worked at start-up fail to work as companies start to gain traction.
- New ideas, processes, and strategies are needed to continue to move forward. Yet, business owners become so focused on filling current orders they do not revisit their foundation.
- Business owners may be too close to the work at hand to see any dangers lurking ahead. Instead of questioning ideas and procedures, they stick with what they believe is tested and true. In most cases, tried and true does not work as the company grows and experiences new challenges.
- When was the last time you reviewed and updated your strategic directions, processes, or policy and procedure manuals? How can you be sure they still meet your needs and goals?
- Whether your company needs a review and update, a brand new operations manual, or complete overhaul, CBHM can help clients formulate strategies that will reach their long-term goals.
Have a question or inquiry? Submit your inquiry or call our office today.
Leadership takes conscious effort. Just because someone has a title of President, Vice President, Director, or even Manager does not mean they can lead a team to success. Many fail to recognize the striking differences between being a Leader versus managing the work.
Align your vision and mission with your overall goals through our “Culture Development for Vision Alignment” system. Walk-the-Talk at all levels of the organization, from the board room to the lunch room.
Leadership Development Services Offered:
- Executive Leadership Coaching and Training
- On-Board Coaching for New Executives and Managers
- Team Effectiveness Work
- Culture Development
An engaged employee is a loyal employee, one who is there to work for you! Our Employee Engagement Programs help to keep engagement levels high, and to encourage company loyalty.
It is easier and far less expensive to keep a good employee engaged than to find a new one.
If you’re not sure how to appropriately set up measurable, sustainable performance systems, we can train your managers how to appraise employees for the benefit of both the worker and the employer. We’ll also teach you how to work with them to ensure they are continuously improving, productive members of your workforce.
Need some guidance with a particular disciplinary issue? Not sure how to handle a termination appropriately? Come to us. We’ll walk with you through the process step-by-step.
Management Effectiveness Services Offered:
- Operational Effectiveness Reviews and Consulting
- Recruitment and Selection Training and Consulting
- Performance Management and Evaluation System Development
- Supervisory Skills Training and Coaching ◦Effective Communications
- Managing a Diverse Workforce
- Attracting and Retaining Top Talent
- Outplacement and Career Transition
"The Safety culture of an organization is the product of individual group values, attitudes, perceptions, competencies and patterns of behaviour that determine the commitment to, and the style and proficiency of, an organization's health and safety management." - ACSNI
Since 1997, CBHM has been customizing training programs to meet the specific goals and directives of our client's. Experts in compliance, safety and performance consulting and training, CBHM helps companies to align and integrate their business performance goals with responsible corporate safety standards to harmonize values with behavior, through measurable results.
Building A Safety Culture is not an overnight occurrence. It is a commitment to ongoing change, an integrated sharing of values and corporate goals/directives which help to build strong and safe workforces. Moreover, it is a united message and commitment from the top of an organization down to where leadership fosters through demonstrated worker value.
Want to learn more? Contact our office today to discuss how CBHM can assist you in improving your safety and performance culture.
Looking to...
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improve competencies and management quality control?
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improve customer service skills?
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raise the bar and the professional representation of your company?
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instill positive resolution of your customer related issues?
Look no further!
Canadian Business Health Management Inc., has been working with companies since 1997, helping them to improve efficiencies and improve accountabilities. We've worked with some of the most highly respected companies to bring about lasting change.
If your company deals with the public, you are a call center and/or collections environment then contact us with your inquiry.
Performance Appraisals - are they important considerations?
- Performance Appraisals play an important role in ensuring the success of each employee. PA’s are much more than a list of deliverables and expectations that need to be met!
- Appraisal time offers an opportunity for managers to help their workforce learn about company goals, initiatives, while finding out what each employee believes is important. This is a time for listening, yet too often managers do all the talking during the Performance Appraisal interview. No wonder this great communication tool is feared by so many workers.
- Not sure how to appropriately set up measurable, sustainable performance systems? CBHM can help! We can train your managers how to appraise employees for the benefit of both the worker and the employer. We’ll also teach you how to work with them to ensure that they are continuously improving, while becoming productive members of your workforce.
What about Employee Satisfaction Surveys? How do they help?
- Employee Satisfaction Surveys help gauge how well you as an employer are doing. Can you name the 10 Biggest Job Complaints in today’s workplace? Our employee satisfaction surveys pinpoint the problem and put plans in place for cost-effective improvements your workers will notice and appreciate! Change does not need to cost a lot.
What about discipline and termination?
- Discipline and termination are difficult for all involved. Employment legislation is not exact, and there is no guarantee that how you handle a situation will hold up in court.
- Need some guidance with a particular disciplinary issue? Not sure how to handle a termination appropriately? Come to us. We’ll walk with you through the process step-by-step.
Have you considered an Attendance Management program?
- Short and long term disability can be tough issues to tackle in the workplace. If you’re not sure what your obligations are, or you just need some guidance when absenteeism has become a problem, we can help put together an Attendance Management program that is easy to follow, clearly understood, and beneficial to the bottom-line.
Interested in learning more, or have specific requirements to discuss? Call our office at 1.866.461.CBHM (2246).
- Do you want to learn how to attract the right talent for your organization, and how to hire them the right way?
- The fact is that interviewing and selection are key to ensuring the best fit for your company. You need to know the right questions to ask in order to uncover the information you need to know.
- “Orientation and Pre-orientation” programs introduce new employees while at the same time, ensure they are well-prepared for their first day. Ask us how we can help you wow your new employees, before they even start work.
- Do you know how to plan for the future and preserve a talent advantage for continued success? Proper Promotion and Succession Planning are critical to the on-going success of any company.
- Did you know that an engaged employee is a loyal employee - one who is there to work for you? Our Employee Engagement Programs help to keep engagement levels high, and to encourage company loyalty. It is easier and far less expensive to keep a good employee engaged than to find a new one.
Do you have questions? Are you interested in discussing how we can assist you? Call our office today to learn more at 1.866.461.CBHM (2246).
- Group or Individual Outplacement Programs help exited workers through the stressful and often difficult period between employment opportunities. The Career Acceleration Program assists former workers through a step-by-step process designed to shorten the time of unemployment.
- Outplacement Career Transition programs can often mitigate a former employee taking legal action. Workers need to know you care, both while on your payroll and after.
- The workers who remain watch how you treat former employees. By treating exiting workers fairly, and with dignity and integrity, the employees who stay remain productive and positive.
- Having to downsize your workforce can be a stressful and difficult time for any company. Not only are there legal implications, but business continuity, reputation, and worker satisfaction are all at risk. Let us help you design a process that is fair and understandable, one that helps you meet your cost-saving needs without destroying your business's performance.
- Packages for one to six month programs to assist exiting employees develop career search skills that build resilience, confidence, and direction